Group of diverse professionals supporting a colleague during a workplace well-being session

Every year, RU OK? Day reminds us of the power of checking in with one another. But what if these meaningful conversations didn’t just happen once a year? What if we could create workplaces where asking “Are you OK?” is embedded into our daily culture?

Recently, Scott Epp, co-founder of Breakthrough Corporate Training, had the privilege of leading a significant well-being workshop for around 100 dedicated professionals at Skillinvest Limited. During this session, Scott emphasized more than just the act of asking questions – he introduced the concept of Level 3 Listening, a powerful tool for truly hearing others, especially in times of stress or uncertainty.

The Importance of Level 3 Listening in Well-being Conversations

So, what is Level 3 Listening? Scott describes it as going beyond the surface-level response or nod of understanding. It’s about listening with intent and empathy—tuning into not just the words spoken but the emotion and energy behind them. This depth of connection can make a critical difference when someone is struggling.

In the session with Skillinvest, Scott invited participants to consider how listening could be transformed in their teams. The goal? To create a more resilient, supportive, and mentally healthy workplace where employees feel heard, valued, and cared for—whether it’s RU OK? Day or any other day.

Lessons from the Workshop

As the team at Skillinvest reflected, Scott’s approach offered valuable tools for fostering emotional and mental well-being in the workplace. Employees were encouraged to not only initiate RU OK conversations but to follow up with consistent, supportive listening practices—creating a culture of connection.

Skillinvest’s focus on building resilience aligns perfectly with the core mission of Breakthrough Corporate Training: to empower leaders and teams to break through challenges and thrive. By incorporating well-being and resilience into every aspect of corporate culture, organizations can foster environments where employees feel confident in asking for and offering support.

Taking the Next Step

While RU OK? Day may have passed, its message remains essential. Breakthrough Corporate Training continues to offer pathways for organizations looking to improve their well-being culture. From developing emotional intelligence to mastering the art of active listening, these tools help create sustainable, positive environments where employees can thrive.

If you’re interested in continuing the conversation on mental wellness and resilience in your workplace, consider exploring our well-being workshops. Our offerings go beyond a single day – they aim to embed these vital skills into the fabric of your organization for lasting impact.

We have dozens of training courses that we tailor for teams. Learn more about our courses and programs at Breakthrough Corporate Training