Communication & Influence

Communication & Influence

When Lines Turn into Lightbulbs: A Peek into Our Communication CrossTalks™ Activity

What happens when a team can see their conversations? Last week in Melbourne, I led a communication breakthrough session where that exact thing occurred. We didn’t start with slides or a lecture. We began with a sheet of paper, two sets of Life Languages™ profiles, and a few fine-tipped pens. And then—quietly at first—the [...]

Trust, Tension, and Transformation: What Leaders Need to Know About Communication

Every leader knows communication is important, but few stop to consider the full impact it has on a team’s culture, cohesion, and performance. Communication is more than words exchanged—it’s the bridge between trust, the reality of tension, and the possibility of transformation. Trust is the starting point. Without it, people hesitate to share ideas, [...]

The Pruning Principle: Fewer Projects, Better Results

I grew up in Laird, Saskatchewan, where my parents had rows and rows of raspberry canes. Every year, Mum handed us the secateurs and told us to prune hard. I remember one day I’d worked through what felt like a mile of raspberry canes and proudly told Mum I’d finished. She walked the row, [...]

Just Go: Lessons from a Poetry Slam

This year, I set myself one simple but challenging commitment: “Just Go.” So when I heard about the Australian Poetry Slam last week, I didn’t overthink it. I signed up. I’ve always loved writing poetry and declarations, and with a few pieces already written, it felt like the right time to give it a [...]

Delegating Ownership: A Smarter Way to Lead

We just wrapped up a leadership training in Sydney with a fantastic tech team, and one of the most thought-provoking discussions was around Delegating Ownership—a concept grounded in the Situational Leadership® model. It’s a reminder that leadership isn’t just about handing out tasks—it’s about knowing when and how to pass the baton so your [...]

Rethinking Training Before the Financial Year Closes

As the end of the financial year approaches in Australia, most organisations are taking a close look at numbers—budgets, forecasts, carryover, and compliance. But EOFY doesn’t just offer a moment to reconcile spend. It’s also a natural pause point to reflect on people, culture, and capability. We often reassess systems and finances this time [...]

The Communication Gap That’s Costing Your Team

Picture this workplace scenario: Marcus walks into Sarah's office with a clear agenda. He's got three critical decisions that need to be made before the 2 PM deadline. His approach is direct: "Sarah, I need your input on the budget allocation, vendor selection, and timeline approval. Can we get through [...]

Inside the Room: What Emotionally Intelligent Leadership Looks Like in Action

There’s something energising about working with teams who are ready to engage, learn, and lead with greater purpose. Over the past few months, we had the privilege of delivering multiple Emotionally Intelligent Leadership Trainings with leaders, managers, and team members across various NSW Government teams—and the energy in those rooms was unforgettable. Across these [...]

Emotionally Intelligent Leadership in Action: NSW Government Wrap-Up

At Breakthrough Corporate Training, we’re fortunate to work with organisations that care deeply about people—and our recent collaboration with the NSW Government was no exception. Over the past few months, we had the privilege of delivering multiple cohorts of our Emotionally Intelligent Leadership training to a passionate and committed group of leaders across their [...]

The Transformative Power of Storytelling in Leadership

The Transformative Power of Storytelling in Leadership A team was stuck. Every meeting felt like trying to roll a piano uphill—lots of noise, no movement. The leader had already tried the usual stuff: strategy decks, logic-based arguments, even an inspirational quote or two borrowed from LinkedIn. Still, it was like talking into a void. [...]

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