Communication & Influence

Communication & Influence

Seeing the Question Behind the Question: Life Languages Communication Workshop with Youthworks

I recently had the privilege of leading a Life Languages Communication team-building workshop at the Youthworks team retreat. This was a really meaningful session for me, as I had the opportunity to work with around 80 Christian outdoor educators and camping professionals who serve across Youthworks’ conference centres and outdoor education environments. The room [...]

When Your Team Isn’t Speaking Through Your Filter

It’s Monday morning. You’re at your desk early, coffee in hand, looking over the week ahead. You’ve already mapped out the priorities. You know the key deliverables. You’ve explained the plan to the team over the last few weeks. The structure is clear. The strategy has been communicated. The process has been outlined. Now, [...]

Why Human Storytelling Matters More Than Ever in the Age of AI

The attendees weren’t just listening to a story. They were on the bus. They could smell it. They could feel it. They could sense the emotion of the moment. That is the power of a well-told story. It doesn’t simply pass information from one person to another. It invites people into an experience. It [...]

Why Workplace Communication Breakdowns Happen in Teams

One of the biggest myths in workplace communication is this: if people are capable, professional, and well-intentioned, communication should naturally flow. But in real teams, that is rarely the case. Many communication challenges at work are not caused by poor attitude or lack of effort. More often, they happen because people are communicating through [...]

When Leaders Stop Avoiding the Conversation

A deeper follow-up on our CRITICAL Workplace Conversations work with The Junction Works In the previous post, I explored what happens when a workplace looks polite on the surface, but important issues remain unspoken underneath. That is a reality many teams know well. People want to preserve rapport, stay professional, or avoid unnecessary tension, [...]

What Does It Cost a Team When Everyone Is Being Nice… But Nobody Is Being Real?

In many workplaces, the biggest issues are not always the loudest ones. They are often found in the tension nobody names. In the uncomfortable silence after a comment in a meeting. In the polite smile that covers frustration. In the team member who keeps saying, “No worries,” while quietly carrying more than they should. [...]

Inside a Day of Training with Bozmik: Energy, Intention, and Practical Wins

On Friday I had the privilege of working with the Bozmik team, and I wanted to share a quick window into what that looks like from my side of the room. From my first chat with Directors Michael and Julie Baird, I could feel the momentum. The night before, their Supervisors, Leaders and team [...]

Just Call Them: Why Confidence Beats “Send” Every Time

A little while ago, my friend (and former Business Coach) Tim Brownson shared a post that really stuck with me. His message was simple: 👉 “Just call them.” He was talking about following up with prospects, but honestly, this applies to so many workplace situations. In training sessions, I can’t tell you how many [...]

Bonding Together as a Team – The Benefits of Having Team Building

I’ve led hundreds of workplace trainings and team-building days, and here’s the headline from the front line: bonding together as a team is the big benefit. When people learn, practise and reflect together, something changes. The energy shifts. The language shifts. Decisions get cleaner. And momentum builds because everyone was part of the same [...]

Building Proficient Speakers and Emcees with The Alternative Dairy Co.

There’s something special about watching people step up to the mic and find their voice.This week, I had the privilege of spending time with the energetic team at The Alternative Dairy Co. (part of Sanitarium) to help them do just that—grow their confidence as event emcees. From Competition Floor to Training Room Before we [...]

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