Communication & Influence

What a Car Buying Experience Taught Me About Selling
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What a Car Buying Experience Taught Me About Selling

Sales, Leadership, Communication & Influence, Workplace Culture

What a Car Buying Experience Taught Me About Selling

Just a few days ago, Nicole and I bought a new car. What could have been a routine transaction turned out to be something far more meaningful—a genuinely great experience. We visited Suttons Mitsubishi Chullora, and from the moment we arrived, we were welcomed with warmth and energy by Shadi Farhat, the Sales Manager. [...]

By Scott Epp|2025-08-22T12:39:44+11:00May 14th, 2025|Categories: Sales, Leadership, Communication & Influence, Workplace Culture|Tags: sales training, buyer-centric selling, ethical sales, trust in sales, Breakthrough Corporate Training, sales coaching, Patrick Boucousis, Scott Epp, The Seller Code, zero selling|0 Comments

Communication Diversity: The Hidden Strength (and Challenge) of High-Performing Teams
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Communication Diversity: The Hidden Strength (and Challenge) of High-Performing Teams

Conflict Resolution & Collaboration, Diversity in the Workplace, Team Performance & Dynamics, Communication & Influence

Communication Diversity: The Hidden Strength (and Challenge) of High-Performing Teams

We recently delivered our Life Languages Communication Breakthrough Program to multiple teams at Olvera Advisors in Sydney. Their experience was a clear reminder: when teams understand and appreciate each other’s communication styles, they don’t just function better—they thrive. But without that awareness and shared language, communication diversity can lead to tension. Here’s how: We [...]

By Scott Epp|2025-08-22T12:42:12+11:00April 17th, 2025|Categories: Conflict Resolution & Collaboration, Diversity in the Workplace, Team Performance & Dynamics, Communication & Influence|Tags: life languages, Communication Styles, leadership development, Conflict Resolution, Team Communication, Communication Workshops, Team Dynamics, Workplace Diversity, Team Alignment, Executive Training|0 Comments

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