It takes effort and hard work. In this course, each participant will pay more attention to the social world around them. Your participants will work on becoming a better speaker and conversationalist. Each participant will develop communication skills as they develop empathy as a strength. Each participant will become a more effective listener, through the development of “active listening” skills, in which you reflect back what you believe the speaker said in order to ensure clear understanding. As your Trainers and Coaches we will study the behaviours and social situations within your group and everyone will grow by practising their empathy skills.