Workplace Communication

Workplace Communication

When Lines Turn into Lightbulbs: A Peek into Our Communication CrossTalks™ Activity

What happens when a team can see their conversations? Last week in Melbourne, I led a communication breakthrough session where that exact thing occurred. We didn’t start with slides or a lecture. We began with a sheet of paper, two sets of Life Languages™ profiles, and a few fine-tipped pens. And then—quietly at first—the [...]

Celebrating 10,000 Connections: Why This Milestone Matters

This week, I reached a milestone I’m both humbled by and grateful for: 10,000 followers on LinkedIn. For me, this number isn’t just about reach. It’s about the people—leaders, managers, and professionals—who’ve connected with my work, engaged with my posts, and been part of conversations about leadership, resilience, communication, and culture. Every comment, like, [...]

Delegating Ownership: A Smarter Way to Lead

We just wrapped up a leadership training in Sydney with a fantastic tech team, and one of the most thought-provoking discussions was around Delegating Ownership—a concept grounded in the Situational Leadership® model. It’s a reminder that leadership isn’t just about handing out tasks—it’s about knowing when and how to pass the baton so your [...]

What are the biggest barriers to building rapport in your workplace?

What are the biggest barriers to building rapport in your workplace? 🤔 Creating rapport isn't just about being friendly; it's about establishing genuine trust, authentic connections, and meaningful communication. Yet, many teams struggle with this essential aspect of workplace dynamics. In the video below, I asked this very question to a group of leaders [...]

Mastering Public Speaking: How to Overcome Nerves & Speak with Confidence

This month I am running cohorts through our Proficient Speaker and Emcee Course, and early on I always ask the participants: What their main intention is for this training? The responses are usually about: ✅ Building confidence for presentations ✅ Speaking more naturally ✅ Telling stories effectively And guess what? The #1 response I [...]

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